Be ready — or you're covered
Certified Ready isn't a guess. It's a strict, auditable bar — and if you clear it and still don't pass, you can claim.
What backs it
Why Certified Ready means something
If the unexpected happens
How a claim works
Straightforward, and only relevant if you were Certified Ready and still didn't pass.
- 1
Reach Certified Ready
Hit the readiness gate on a guarantee-backed plan and receive your Readiness Certificate.
- 2
Sit your real exam
Book and take the official exam while your certificate is valid.
- 3
Didn't pass? Open a claim
Record the result and submit your score report. One claim per learner, per track.
- 4
We make it right
Eligible claims are reviewed and resolved with the remedy on your plan.
Specific remedies and terms depend on your plan and certification track.
FAQ
Guarantee questions
Who is eligible for the guarantee?
Learners on a guarantee-backed plan who reached Certified Ready (an active Readiness Certificate) and then failed the official exam, with a score report to claim against.
How many claims can I make?
One claim per learner per certification track. The certificate must have been active and guarantee-eligible when you sat the exam.
Why require a timed mock?
Practice accuracy alone can be misleading. A timed, full-length mock confirms you can perform under real exam pressure — that's what makes 'ready' trustworthy.
Prep with a safety net
Start the free diagnostic and work toward Certified Ready.